Get in Touch With Us
Got a question about how we review casinos not on Gamstop, spotted something that needs updating, or just want to tell us what you think of the list? This page covers how to reach the Non Gamstop Casinos team and what kind of messages we can actually help with.
The Best Way to Reach Us
Email is the most reliable channel for getting a proper answer. Send your message to [email protected] and a member of our editorial team will read it — we do not rely on canned auto-replies here. Including a short summary of what your enquiry is about in the subject line helps us route it to the right person and get back to you sooner.
We aim to respond within a couple of working days. During busier periods, particularly around new casino launches or bonus updates, it may take slightly longer, but every message does get a reply.
What You Can Get in Touch About
- Questions about brands we cover — If you want more detail on any operator featured on the site, including our full list of trusted non Gamstop casinos, ask us directly and we will point you to what we know.
- Corrections and out-of-date offers — Welcome bonuses, spin counts and wagering terms at sites not on Gamstop change often. If you notice an offer on this page no longer matches what a brand is advertising, let us know so we can check it.
- Suggestions for coverage — Curious about a particular payment method, game type, or a brand we have not reviewed yet? Tell us and we will consider it for future updates.
- Feedback on our ratings — We explain how each casino on this site earns its editorial rating, and we are happy to talk through the reasoning behind any specific ranking.
- Responsible gambling support — If you or someone close to you is finding gambling difficult to control, mention this in your message. We will point you towards independent support resources rather than offer advice ourselves.
What We Cannot Help With
We are an independent comparison site, not a casino operator, so we cannot process deposits, withdrawals, account verification or bonus disputes on behalf of any brand. For anything tied directly to your account, balance or a specific transaction, the operator's own support team is the right first port of call — most non Gamstop casinos list live chat or email support directly on their site. We are, however, glad to help you understand terms, compare offers, or work out what a wagering requirement actually means before you sign up anywhere.
A Word on How We Work
Every casino featured on ioanaporav.co.uk is reviewed on the same set of criteria, and no brand pays for a better position in our rankings. If reader feedback tells us something on the site is wrong, unclear or has changed, we treat that as useful information and update accordingly. That is part of why we keep this contact route open — the list is only as good as the accuracy behind it.
Remember that gambling at any site, on or off Gamstop, should be treated as entertainment rather than a way to make money, and all offers featured here are intended for players aged 18 and over.
Thanks for taking the time to read this far. Whether it is a quick question or detailed feedback, we look forward to hearing from you.